Testimonials

"I wanted to let you know it's been 30 days since I started at Oakwood, and I am extremely impressed with the customer service that your group has given. Someone from your office called to check in and ensure we didn't need anything with our nurse practitioner being out sick, but they have pitched in as a team to make it work with Dr. Schweiger and Kayla. Thank you for your partnership"

"I wanted to personally make you aware of the impact Lisa and Tiffany have made on our building related to hospital transfers. For the month of September, we transferred 9 residents to the hospital, one of those was an ED visit only. To this date, we have ZERO transfers to hospital. We are sitting at 117 with 29 Medicare/MMC and we have 4 Covid positive residents. We are only one shy of a full house. They deserve a huge shout out and I would recommend they get the recognition for that. They should be the model you attempt to follow for other facilities where applicable. This model is going to continue to get you the business you are seeking, but more importantly positive outcomes for the population you are serving! Well done and thank you!"

"Two Claps on Three Kacelia Ferrell. For your exceptional customer service! I am extremely impressed with the customer service that your group has given. Someone from your office called to check in and ensure we didn’t need anything with our nurse practitioner being out sick."

"I am very thankful to be a part of this great team. What a vision. I love it. Having been in long term care (then left thinking I needed to do something different - ha!) I was frustrated with other provider groups doing the "drive by" visits. I appreciate the UHealth approach of being in the building and present. I believe that is the best model for this patient population and for the facility to be successful."

"We have been working with Universal Health for almost 2 years. Dr Brochero and his team go above and beyond for our residents and our community! One of the most exciting services that they offer is a provider in our community 7 days a week, 365 days a year. This has tremendously improved the overall health of our residents as well as our quality measures. Thank you Universal Health!"